Privacy Policy

• Account details — your name, email address and a securely stored password when you sign up.
• Your trackers — the ticket-page URLs (e.g. FIXR venue pages) you ask us to watch, and a history of the alerts we've sent you.
• Preferences — whether you have email alerts switched on.
• Billing information — payments are handled by our payment processor; we never see or store your card details.

• To run the service — watching your pages and emailing you when tickets drop.
• To manage your account, subscription and any support requests.
• To send essential service emails (account, security and billing notices).

We do not sell your data, and we do not use it for advertising.

Only the providers needed to run TicketScout:

• Our email delivery provider, to send your alerts and account emails.
• Our payment processor, to take your subscription payment.
• Our hosting and database providers, to store your data securely.

Under UK data protection law you can ask us for a copy of your data, to correct it, or to delete your account and everything associated with it. Email support@ticketscout.info and we'll sort it.

We keep your data while your account is active and delete it if you close your account (apart from records we're legally required to keep, such as payment history). Your data is stored securely and your trackers are private to you — no other user can see them.

Any questions about this policy or your data: support@ticketscout.info.