Terms and Conditions

TicketScout ("we", "us", "the service") monitors ticket pages you give us — such as a venue's FIXR page — and sends you an email alert when we detect a change. By creating an account you agree to these terms.

If you have email alerts turned on, we will email you when:

• A new event appears on a page you're tracking — for example a venue announces a new club night.
• An event goes on sale — an existing event's ticket status changes from "tickets on sale soon" (or similar) to on sale / available.

Each alert includes the event name and a direct link to the relevant page. We may also send essential service emails (such as account or billing notices).

TicketScout provides alerts on a best-efforts basis. The service depends on third-party websites (which may change, block access, or go offline), email delivery, and your own inbox settings, all of which are outside our control.

To the fullest extent permitted by law, TicketScout accepts no responsibility or liability for alerts that are delayed, not delivered, or not detected, or for any loss arising from that — including missed tickets, sold-out events, or prices changing before you buy. Alerts are not a guarantee that tickets will be available.

We recommend acting on alerts promptly and keeping an eye on the venue's page yourself for anything critical.

You are responsible for keeping your password safe and for the accuracy of the URLs and email address you add. Do not use the service for anything unlawful, and do not attempt to access other users' accounts or data. We may suspend or close accounts that break these rules.

TicketScout is a paid subscription of £4.99 per month, billed in advance. You can cancel at any time from your settings; your access continues until the end of the current billing period and you won't be charged again. We do not offer refunds for partial months.

We may change, pause, or withdraw parts of the service at any time, and we may update these terms (we'll note the date above when we do). Continuing to use the service after a change means you accept the updated terms.

Questions about these terms? Email us at support@ticketscout.info.